Privacy Policy

This Privacy Policy describes how Shaw Web Solutions, LLC collects, uses, discloses, stores, and protects information when you access or use Get Contractors Online.

This Policy applies to information collected through:

• The Get Contractors Online marketing website
• Account registration and authentication
• Customer onboarding
• Subscription and billing processes
• Website-generation and editing tools
• Customer dashboards
• Support requests and other communications
• Websites hosted through the Service

This Policy does not apply to websites, products, or services operated independently by third parties.

The information we collect depends on how you interact with the Service.

Account information

When you create or maintain an account, we may collect:

• First and last name
• Email address
• Account identifiers
• Authentication and login information
• Profile preferences

Business information

When you create a contractor website or complete onboarding, we may collect:

• Business or company name
• Business address and service areas
• Telephone number
• Business email address
• Industry or trade
• Services offered
• Business hours
• Licensing, insurance, and credential information
• Logos, photographs, branding, and other uploaded content
• Website preferences and configuration choices

Billing and subscription information

When you start a trial or purchase a subscription, we may collect:

• Subscription plan
• Billing status
• Invoice and payment history
• Payment-provider customer and transaction identifiers
• Billing contact information
• Partial payment-card details, such as card brand and last digits

Full payment-card information is generally collected and processed directly by Stripe rather than stored by Get Contractors Online.

Domain information

When you search for, purchase, connect, configure, or transfer a domain, we may collect:

• Requested domain names
• Domain availability searches
• Registration and renewal status
• DNS configuration information
• Registrar and provider identifiers
• Domain ownership or verification information

Support and communications

When you contact us, we may collect:

• Your name and contact information
• Support-ticket contents
• Messages, attachments, and screenshots
• Account and website information relevant to your request
• Records of communications with us

Lead information

Contractor websites hosted through the Service may collect information submitted by prospective customers through contact or quote-request forms, including:

• Name
• Email address
• Telephone number
• Service requested
• Project details
• Messages or comments
• Other information voluntarily submitted through a form

Technical and usage information

We and our service providers may automatically collect information about your device and use of the Service, including:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Approximate location derived from an IP address
• Referring and destination pages
• Pages viewed and features used
• Dates, times, and duration of visits
• Authentication, security, and error logs
• Cookie and similar-technology identifiers

We collect information through several sources:

• Directly from you, such as when you register, complete onboarding, edit a website, submit a support ticket, or contact us.
• Automatically, through logs, cookies, analytics, and similar technologies.
• From service providers, such as authentication, payment, hosting, domain, email, and analytics providers.
• From contractor website visitors, when they submit a form or interact with a website hosted through the Service.

We may use information to:

• Create and manage accounts
• Authenticate users and protect account security
• Generate, host, publish, and manage contractor websites
• Provide website-editing and account-management tools
• Process subscriptions, invoices, and payments
• Purchase, connect, configure, and manage domains
• Deliver leads submitted through customer websites
• Provide analytics and operational reporting
• Respond to support requests and other communications
• Send transactional and service-related messages
• Administer trials, subscriptions, cancellations, and renewals
• Detect, investigate, and prevent fraud or misuse
• Monitor and improve reliability, security, and performance
• Debug errors and develop new features
• Comply with legal and regulatory obligations
• Enforce our Terms of Service and other agreements
• Protect our users, business, rights, and property

Where permitted, we may also send product announcements, promotional offers, or other marketing communications. You may unsubscribe from marketing emails using the link included in those messages. You may still receive necessary transactional or account-related messages.

When a visitor submits information through a contractor website, Get Contractors Online processes that information to provide the lead features requested by the applicable contractor customer.

The contractor operating the published website determines how it uses and responds to those leads. Contractors are responsible for:

• Using lead information lawfully
• Providing any business-specific privacy notices required by law
• Responding to requests concerning their use of lead information
• Securing any information exported from the Service
• Complying with marketing, telephone, text-message, email, and consumer-protection laws

Questions about how a particular contractor uses submitted lead information should generally be directed to that contractor.

We and our service providers may use cookies, local storage, pixels, software development kits, and similar technologies to operate and improve the Service.

These technologies may be used for:

• Authentication and account sessions
• Security and fraud prevention
• Remembering preferences
• Website functionality
• Performance monitoring
• Analytics and usage measurement
• Diagnosing errors

You may be able to restrict cookies through your browser settings. Disabling required cookies may prevent authentication or other features from functioning correctly.

We may use analytics and monitoring providers to understand how users access and interact with the Service.

These providers may collect information such as device identifiers, IP addresses, browser details, page views, referral sources, and interactions with the Service.

Some third parties may collect information about online activity over time or across different websites or online services, depending on the tools enabled and the user's browser or privacy settings.

We do not control browser-based "Do Not Track" signals in a uniform manner because no single response standard applies across all services. We will respond to legally recognized opt-out preference signals where required and technically supported.

We may disclose information to the following categories of recipients:

Service providers

We use vendors and infrastructure providers to help operate the Service. Depending on the feature used, these may include providers supporting:

• Authentication and account management
• Payment processing and invoicing
• Cloud hosting and deployment
• Database storage
• Email delivery
• Domain registration and DNS management
• Analytics and performance monitoring
• Mapping and location features
• Customer support

These providers may process information only as needed to perform services for us or as otherwise permitted under their agreements and applicable law.

Contractor customers

Information submitted through a contractor website may be provided to the contractor that operates that website.

Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with law, regulation, legal process, or court order
• Respond to valid government or law-enforcement requests
• Protect the security or integrity of the Service
• Investigate fraud, abuse, or violations of our agreements
• Protect the rights, safety, or property of any person

Business transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

With your direction or consent

We may disclose information when you direct us to do so or otherwise provide consent.

Get Contractors Online does not sell personal information for monetary consideration.

Nevada residents may submit a verified request directing us not to make a future sale of covered information, as that term is defined under applicable Nevada law.

Requests may be submitted to getcontractorsonline@gmail.com.

We retain information for as long as reasonably necessary to provide the Service and fulfill the purposes described in this Policy.

Retention periods may depend on:

• Whether an account or subscription remains active
• The type and sensitivity of the information
• Operational and support requirements
• Fraud-prevention and security needs
• Billing, tax, accounting, and legal obligations
• Applicable limitation periods
• The need to establish or defend legal claims

After an account is cancelled or terminated, we may retain certain account, billing, website, lead, support, and log data for a limited period before deletion or anonymization.

Some information may remain in backups for an additional period until those backups are securely overwritten according to our normal retention cycle.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Safeguards may include:

• Encrypted network connections
• Access controls and authentication
• Role-based administrative permissions
• Database security controls
• Logging and monitoring
• Use of established infrastructure and payment providers

No system of transmission or storage is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization.

Depending on your location and applicable law, you may have the right to request that we:

• Provide access to personal information associated with you
• Correct inaccurate personal information
• Delete certain personal information
• Provide a portable copy of certain information
• Explain the categories of information we collect and disclose
• Restrict or object to certain processing
• Stop sending marketing communications
• Honor an applicable request not to sell personal information

These rights are subject to legal exceptions. For example, we may retain information needed to complete transactions, prevent fraud, maintain security, comply with law, or establish and defend legal claims.

To submit a request, contact getcontractorsonline@gmail.com.

We may need to verify your identity and authority before completing a request. We will not discriminate against you for exercising a privacy right available under applicable law.

You may review or update certain account and business information through your dashboard or website editor.

For information that cannot be changed through your account, contact support. We may preserve prior records where necessary for billing, security, fraud prevention, legal compliance, or audit purposes.

We may send transactional messages concerning your account, trial, subscription, invoices, security, domains, support requests, website status, or changes to the Service.

Transactional messages are necessary to operate the Service and may continue even if you opt out of promotional communications.

You may unsubscribe from marketing emails using the unsubscribe link included in the message or by contacting us.

The Service may contain links to or integrations with third-party websites, services, maps, payment processors, domain registrars, and other platforms.

Their privacy practices are governed by their own notices and agreements. This Policy does not control how independent third parties collect or use information.

The Service is intended for businesses and individuals who are at least 18 years old. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

Get Contractors Online is operated from the United States. Information may be processed or stored in the United States and other countries where our service providers operate.

Data-protection laws in those locations may differ from those in your country. Where required, we use appropriate safeguards for international transfers.

We may update this Privacy Policy from time to time to reflect changes in the Service, our practices, technology, legal requirements, or business operations.

The revised Policy will be posted on this page with an updated effective date. For material changes, we may also provide notice through the Service, by email, or by another appropriate method.

Your continued use of the Service after the revised Policy becomes effective is subject to the updated Policy.

Questions, requests, or concerns regarding this Privacy Policy may be directed to: